Frequently Asked Questions


Candle Care

To ensure the optimal performance and longevity of your KYLA CAMILLE candles, follow these guidelines for usage:

  • For the initial use, burn candles for 1 hour per diameter inch. For our candles, this translates to a burn time of 3.5 to 4 hours, enabling an even melt pool and preventing tunneling.

  • Always maintain the wick at a trim of ¼ inch. This should be done before and after each use. Additionally, be sure to remove any wick trimmings prior to lighting for a cleaner burn.

  • Never leave a burning candle unattended. Always keep it within sight and place it away from drafts or flammable materials.

  • It is imperative to keep candles out of reach of children and pets to ensure their safety.

  • After each use, return the candle to its container to prevent dust accumulation. Should dust settle, gently wipe it away with a paper towel prior to lighting.

By adhering to these practices, you can fully enjoy the exquisite ambiance that KYLA CAMILLE candles bring to your space.

Reed Diffuser Care

To begin, carefully place the reed sticks into the diffuser bottle, allowing them to absorb the fragrance oil. Please note that the absorption process will take approximately 24 hours before the fragrance begins to release into the air.

It is essential to avoid contact with skin, eyes, surfaces, and furnishings. Should any oil come into contact with your skin, wash your hands thoroughly with soap and water.

For safety, keep the diffuser away from heat sources and store it out of reach of children and pets.

*Additionally, please refrain from consuming the oil. Your attention to these precautions ensures a pleasant and safe aromatic experience.

How to use a Xiao Long Bao Candle

Decorative Use:
Remove the plastic bag and display the candle as an elegant decorative piece in your home. Its sophisticated design will complement your decor effortlessly.

Wax Melt:
For an aromatic experience, place the candle on a wax melter after removing the plastic bag. Enjoy the vibrant fragrance that fills the room. Continue to reuse the wax until all has evaporated, enriching your ambiance with every melt.

Lighting the Candle:
To light the candle, carefully remove the plastic bag and set it on a flame or heat-resistant surface. When utilizing decorative candles, ensure they are positioned on a flame-resistant surface to mitigate risk.

Safety Precautions

  • Keep the candle away from direct sunlight.

  • Always burn the candle within sight and away from drafts, flammable materials, and any potential fire hazards.

  • Keep the candle out of reach of children and pets to ensure a safe environment.How to use a car diffuser

car diffuser instruction

  • Remove the plastic stopper from under the lid. Align the wooden lid with the container and screw it back on tightly. Ensure a secure seal to maintain the integrity of the contents within.

  • Turn the bottle upside down, letting the wooden lid and string delicately absorb the fragrance.

  • To maintain an elegant environment and prevent the risk of spills, it is advisable to keep the diffuser suspended at all times.

  • To refresh the scent, repeat step 2. This ensures that the fragrance remains vibrant and invigorating throughout the day

  • When handling the lid of your fragrance, it is essential to refrain from using your mouth to open it. Additionally, be cautious to avoid allowing the fragrance to come into contact with your face or the interior of your car.